CUSTOMER CHARTER | Providing online services without interference with the downtime of less than 5%. | All questions submitted via the Ask The Experts services will be answered not exceeding 14 days during working hours. |
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JANUARY | Providing online services without interference with the downtime of less than 5%. | A total of 33 questions to Ask the Experts in January has been answered not more than 14 days during working hours |
FEBRUARY | Providing online services without interference with the downtime of less than 5%. | A total of 38 questions to Ask the Experts in February have been answered not more than 14 days during working hours. |
MARCH | Providing online services without interference with the downtime of less than 5%. | A total of 45 questions to Ask the Experts in March has been answered not more than 14 days during working hours. |
APRIL | Providing online services without interference with the downtime of less than 5%. | A total of 68 questions to Ask the Experts in April has been answered not more than 14 days during working hours. |
MAY | Providing online services without interference with the downtime of less than 5%. | A total of 67 questions to Ask the Experts in May has been answered not more than 14 days during working hours. |
JUNE | Providing online services without interference with the downtime of less than 5%. | A total of 61 questions to Ask the Experts in June has been answered not more than 14 days during working hours. |
JULY | Providing online services without interference with the downtime of less than 5%. | A total of 61 questions to Ask the Experts in July has been answered not more than 14 days during working hours. |
Last Reviewed : 1st August 2011