| CUSTOMER CHARTER | Providing online services without interference with the downtime of less than 5%. | All questions submitted via the Ask The Experts services will be answered not exceeding 14 days during working hours. |
|---|---|---|
| JANUARY | Providing online services without interference with the downtime of less than 5%. | A total of 33 questions to Ask the Experts in January has been answered not more than 14 days during working hours |
| FEBRUARY | Providing online services without interference with the downtime of less than 5%. | A total of 38 questions to Ask the Experts in February have been answered not more than 14 days during working hours. |
| MARCH | Providing online services without interference with the downtime of less than 5%. | A total of 45questions to Ask the Experts in March has been answered not more than 14 days during working hours |
Writers / Translators – Adult Group
No Name Designation 1 Dr. A’aisah bt. Senin Deputy Director,
